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28 changes: 28 additions & 0 deletions CatalogInformation/README.md
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## About

**Service Management** provides a DataMiner framework for managing the end-to-end life cycle of services — from design and ordering through to inventory, orchestration, and assurance. Built on **TM Forum Open APIs**, it enables organizations to standardize and automate service delivery workflows across satellite, media, telecom, and IT domains.

Deploy Service Management to replace manual service tracking, eliminate coordination gaps between ordering and delivery teams, and gain real-time visibility into your live service inventory.

## Key Features

- **Design service specifications** — define reusable end-to-end service templates, including required components, workflows, and configuration parameters.
- **Automate service ordering** — create and track service orders manually or via TM Forum-compatible APIs, with full lifecycle state management.
- **Maintain a live service inventory** — view all active services, their current state, and the underlying xOps workflows or SRM bookings that deliver them.
- **Integrate with MediaOps** — use MediaOps as the reservation and orchestration layer for service item components within each service.
- **Support multi-domain use cases** — cover satellite, media & broadcast, telecom, and IT service types from a single unified framework.

## Use Cases

- **A broadcast operator** uses Service Management to define satellite uplink service specifications once and then fulfil recurring event-based orders automatically via TM Forum APIs, reducing manual handoffs between sales, engineering, and operations.
- **A telecommunications provider** tracks the full lifecycle of fixed-line service orders — from customer request through activation and assurance — with real-time status updates reflected in the Service Inventory.
- **An IT operations team** manages software and infrastructure service requests end-to-end using the Service Ordering Portal, ensuring every request is linked to a specification, tracked through delivery, and recorded in inventory.

## Prerequisites

- **MediaOps** version 1.2.3 or higher — deployable directly from the [DataMiner Catalog](https://catalog.dataminer.services/details/1b67a623-4ca6-4d25-8b3d-ed4e39496a75)
- **DataMiner version**: *(manual action required — add both Feature Release and Main Release version numbers here)*

## Technical Reference

For detailed documentation, integration guides, and API specifications, refer to the [DataMiner documentation](https://docs.dataminer.services).