This is a desktop Python application for calculating and managing help desk staffing pods based on ticket volume and agent schedules.
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Install Dependencies: Open a terminal in the project's root directory (the one containing the
pods_toolfolder) and run the following command to install all the necessary libraries:pip install -r pods_tool/requirements.txt
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Run the Application: Once the dependencies are installed, run the following command from the same root directory to start the application:
python pods_tool/app.py