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FAQ
Use Classic Terminal or upgrade IDE version to 252+. It is a known issue in Jetbrains, we are working with Jetbrains team on a new terminal API
Open https://github.com/settings/copilot, check if corresponding models are available and enabled. If a model is disabled, it will not be shown on the model selector.
For models in the preview state, the visibility also depends on whether Editor Preview Features is enabled or not. Also check telemetry.business.githubcopilot.com accessibility, see Case2
e.g., features like Agent Mode are not showing up.
Case 1. Visit https://github.com/settings/copilot to check if Editor Preview Features is enabled. If it's turned off, preview features won't be available.
Case 2. Check telemetry.business.githubcopilot.com accessibility. You might encounter a message like this in idea.log:
Request to https://telemetry.business.githubcopilot.com/telemetry failed... FetchError: getaddrinfo ENOTFOUND
This typically means your system was unable to resolve the domain, often due to a network or DNS issue.
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Check firewall, VPN, or proxy settings that may block outbound requests.
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If custom DNS is used, try switching to a public DNS (e.g., Google DNS 8.8.8.8) to rule out resolution issues. Or add the following entry to the hosts file:
140.82.114.22 telemetry.business.githubcopilot.com -
Check your
/etc/hostsfile (on macOS/Linux) orC:\Windows\System32\drivers\etc\hosts(on Windows) to ensure the domain isn't being redirected or blocked.
Follow https://www.jetbrains.com/help/idea/invalidate-caches.html
Follow https://docs.github.com/en/copilot/troubleshooting-github-copilot/viewing-logs-for-github-copilot-in-your-environment?tool=jetbrains#viewing-network-connectivity-diagnostics-logs to check connectivity to the required services first.
See wiki.