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@edbaltra edbaltra commented Nov 7, 2025

JIRA TICKET: https://pagerduty.atlassian.net/browse/RUN-3598
This pull request updates the Slack notification documentation to clarify how custom message templates can be configured. The main changes introduce instructions for specifying a custom template directory and template file, as well as fallback behavior if the template is not found.

Documentation improvements for Slack notifications:

  • Added explanation for the Custom Template Path option, describing how to specify a directory for loading custom FreeMarker (.ftl) templates and the default path used if left blank.
  • Added explanation for the Custom Template option, detailing how to specify the template file name, the plugin's search order, and fallback to the default message format if the file is missing.

@edbaltra edbaltra requested review from a team and Copilot November 7, 2025 21:35
@edbaltra edbaltra added this to the 5.18.0 milestone Nov 7, 2025
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Pull Request Overview

This PR enhances the Slack notification documentation by adding detailed explanations for custom template configuration options. The changes clarify how users can specify custom FreeMarker templates for Slack notifications and explain the fallback behavior.

  • Added documentation for the Custom Template Path option with default path information
  • Added documentation for the Custom Template option with search order and fallback behavior details

@edbaltra edbaltra changed the title RUN-3598: Added Custom template and Custom template path descriptions RUN-3598: Enable Custom Slack template Docs Nov 10, 2025
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