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Original file line number Diff line number Diff line change
Expand Up @@ -69,4 +69,5 @@ Whenever you purchase a new license or renew an existing one, always [download a
* [Unable to find package Telerik.Licensing]({%slug dpl-package-update-failure-license%})
* [Handling License Key File Name and Environment Variable Name Changes in the 2025 Q1 Release]({%slug handling-license-file-name-changes%})
* [Telerik.Licensing NuGet package is not available on the Telerik NuGet feed]({%slug dpl-telerik-licensing-nuget-feed%})
* [Diagnostic Options for Telerik Licensing]({%slug telerik-trial-version-message%})

60 changes: 60 additions & 0 deletions knowledge-base/telerik-trial-version-message.md
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@@ -0,0 +1,60 @@
---
title: Diagnostic Options for Telerik Licensing
description: Learn how to better diagnose the issues of the trial version message in Telerik products when using a DevCraft UI License.
type: how-to
page_title: Resolving Licensing Issues for Telerik Document Processing
slug: telerik-trial-version-message
tags: progress, telerik, reporting, license, document-processing, devcraft-ui
res_type: kb
ticketid: 1688475
---

## Environment

| Version | Product | Author |
| ---- | ---- | ---- |
| 2025.1.205| Telerik Document Processing|[Desislava Yordanova](https://www.telerik.com/blogs/author/desislava-yordanova)|

## Description

Despite adding the license key file `TelerikLicense.cs`, the documents displayed the trial version message. Learn how to better diagnose the issues of the trial version message in Telerik products when using a DevCraft UI License.

This knowledge base article also answers the following questions:
- How to properly set up Telerik Document Processing license keys?
- How to resolve trial version messages?
- How to verify included assemblies for Telerik Document Processing?

## Solution

Ensure your license includes the respective product. Without a valid license for the respective Telerik product, the trial version message will persist. Verify your license details on the [Telerik Purchase](https://www.telerik.com/purchase.aspx?filter=web) page.

Telerik Document Processing is distributed with several bundles. Learn [What Versions of Document Processing Libraries are Distributed with the Telerik Products]({%slug distribute-telerik-document-processing-libraries-net-versions%}). To integrate and validate its license, follow these steps:

* Remove any environment variables such as `KENDO_UI_LICENSE` or `TELERIK_LICENSE `, as they may cause licensing issues due to length limitations on Windows. Instead, use the `telerik-license.txt` file as described in [Setting Up Your Telerik Document Processing Libraries License Key]({%slug setting-up-license-key%}).

* Use the `TelerikLicensingVerbosity` configuration in your project file to enable detailed licensing diagnostics during build. A sample configuration of the proj file is shown below:

```xml
<Project Sdk="Microsoft.NET.Sdk">
<PropertyGroup>
<OutputType>Exe</OutputType>
<TargetFramework>net9.0</TargetFramework>
<RootNamespace>MyProjNamespace</RootNamespace>
<ImplicitUsings>enable</ImplicitUsings>
<Nullable>enable</Nullable>
<TelerikLicensingVerbosity>diagnostic</TelerikLicensingVerbosity>
</PropertyGroup>
<ItemGroup>
<PackageReference Include="Telerik.Documents.Spreadsheet" Version="2025.2.520" />
<PackageReference Include="Telerik.UI.for.AspNet.Core" Version="2025.1.227" />
</ItemGroup>
</Project>
```

* Build the project and verify the Output window for confirmation that the license setup is valid.

## See Also

- [Setting Up Your Telerik Document Processing Libraries License Key]({%slug setting-up-license-key%})
- [Telerik Purchase Options](https://www.telerik.com/purchase.aspx?filter=web)
---